Mission
The Finance and Support Services Division in support of the University's mission is dedicated to providing outstanding customer service and a challenging and satisfying work environment while ensuring the efficient and effective use of financial, human, and physical resources. Revised by BSC, 2008

Vision
Outstanding Support and Service: Making a Difference at Texas State
Written by BSC, 2008

Diversity Statement
As a division of Texas State University-San Marcos, FSS celebrates diversity by valuing and respecting individual differences. Each of us is unique and brings to the workplace diverse backgrounds and experiences. Our goal is to create and maintain an inclusive workplace in which everyone has the opportunity to excel.
Written by Diversity Committee, 2005

Statement of Philosophy
We believe in the value of higher education and that Finance and Support Services is a collaborative partner in the educational process. We believe the division plays a key role in identifying and developing solutions for effectively meeting challenges and opportunities facing Texas State.

We are dedicated to the highest ideals of customer service delivery, while executing our administrative responsibilities, at all times, with a high degree of business ethics, honesty, integrity, innovation, and professionalism. The manner in which we execute our responsibilities is critical in order that we maintain the respect, confidence, and support of our faculty, staff, students, parents, friends, business partners, community, legislative leaders, and customers.

We continually improve our core processes to enhance the quality of the products and services we provide. We are responsible for providing services that constitute the best value to the institution. Our actions promote equal treatment, respect for the opinion of others, and preservation of the public trust. We strive for fair, competitive procurement processes, timely response to requests for information and equal and confidential treatment of all disclosed information within the constraints of state law and university policies.

Our commitment to customer service extends to our staff in the FSS Division. People are the source of our strength. We prosper through our individual and collective efforts, growth and development.

Employees are acknowledged as individuals, and we value and respect each other's diversity and recognize their contributions. We promote equal opportunity for employment, development and advancement for those qualified. Compensation will be fair and adequate, and working conditions clean, orderly and safe. Staff should feel free to make suggestions and raise questions. They should have a sense of security in their jobs. We are mindful of ways to help our employees fulfill their family responsibilities.

We are responsible collectively and individually for the success and excellent reputation of the division.

We strive as individuals to have a thorough working knowledge and competence in our areas of responsibility to achieve the highest quality performance possible. Our future depends on the satisfaction of those we serve. We seek the advice and support of our immediate supervisors. We promote working together as a team to accomplish our goals.

Revised by Extended BSC, 2008